You didn’t dig you order? We’re disappointed to hear and we’re here to help.
* If you feel the item ordered is not right for you, we are happy to exchange or provide a credit note. The item must be in its original condition and packaging for refund or credit note approval.
* Simply email details of your order receipt and a reason why you’re returning the item to firstname.lastname@example.org.
*Returns must be shipped to PO BOX 15, LAMEROO, SA, 5302.
* Please return the item/s to us within 30 days of receiving it for a refund, exchange or credit note. This applies to full price items only - we do not offer refunds on sale or discounted items (this includes using discount codes).
* You will be responsible for paying for your own shipping costs for returning your item.
* Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund. Shipping charges will only be waived if the returned item is faulty.
* We recommend you use registered post or a trackable courier when returning an item, as we cannot accept responsibility for items lost in transit to us. Please do not send your purchase back to the manufacturer if you have ordered a brand other than Little Digs.
* Exchange items will be processed as a new sale and a return. Place and pay for a new order online or via email, and return the original item, to be exchanged, for a refund.
* Depending on where you live, the time it may take for your exchanged product to reach you, may vary.
* Any credit notes issued will be valid for the period of 12 months.